DESAINZ faq

Here are some of the most common questions about services, pricing, and how working with DESAINZ works.

It depends on the designer. At DESAINZ, I help small businesses look as good as they actually are. That means brand identity, logo design, website design, social media graphics, and more. The goal is always the same: design that works for your business, not just looks pretty.

Brand identity is everything that makes your business visually recognizable. Your logo, your colours, your fonts, and how they all work together across your website, social media, and marketing materials.

Do you need it? If you want people to trust you before they even speak to you, yes. A cohesive brand tells people you are serious about what you do.

Your logo is one piece of the puzzle. Your brand identity is the whole picture. It includes your logo, colour palette, typography, and guidelines for how everything works together.

A logo without a brand identity is like a great first impression with nothing to back it up. 

Honestly, it depends on what you need. Here is a general idea:

Logo design: starting from a few hundred dollars.
Full brand identity: $1,500 to $5,000 or more.
Website design: $2,000 to $8,000 depending on complexity.

I do not believe in hidden fees or vague pricing. Once we talk about your project, I will give you a clear quote. No surprises. Read more about branding cost in Calgary

Logo design: 1 to 2 weeks.
Full brand identity: 3 to 6 weeks.
Website design: 4 to 8 weeks.

Timelines depend on the scope and how quickly we can go back and forth on feedback. I always give you a clear timeline before we start.

Look at their work first. Does it feel like something you would want for your business? Then look at how they communicate. Do they ask questions about your business and your audience before jumping into design?

A good designer listens before they create. That is how I work at DESAINZ. Every project starts with understanding your business, not just your aesthetic. Not sure how to choose the right designer? Read our guide on how to choose a graphic designer in Calgary

Always. Design is a conversation, not a one-way delivery. At DESAINZ every project includes a clear feedback process so you feel involved and confident in the direction before anything is finalized.

Yes, all the time. DESAINZ is based in Calgary but we have worked with clients from across Canada, the USA, Indonesia, and China. Everything runs smoothly online. Distance has never been a problem.

Small businesses across the board. Food and beverage, health and wellness, professional services, e-commerce, hospitality, real estate, media, podcasts, and more. If you are a small business owner who wants to look professional and trustworthy, we can work together.

Website design costs in Calgary typically range from $1,500 to $6,000+ for small business websites, depending on the number of pages, features, and level of customization.

A basic website may cost around $1,500 to $3,500, while more custom or strategic websites can range from $3,500 to $8,000+ or more.

Every project is different, so the final cost depends on your goals, design needs, and functionality. Read more about website design cost in Calgary

Simple. Fill out the contact form and we’ll get back to you within 1 to 2 business days. From there, we’ll have a quick chat about your project, timeline, and budget. No pressure, just a real conversation.

You do. Once the project is complete and payment is received, all the final files are everything you need for print and digital including PNG, JPG, PDF, and vector files.

Yes. Whether you need a full rebrand or just a refresh, we can help. We start by reviewing what you have and identifying the best path forward for your business.

We focus on thoughtful, intentional design that goes beyond aesthetics. Every project is guided by strategy and built with purpose to communicate clearly and deliver real results. Working with clients in Calgary, across Canada, and internationally, we take a collaborative, people-first approach rooted in clear communication and strong relationships. Every project is treated like our own, ensuring your brand not only looks good but aligns with your vision and supports your growth.

Our services are tailored to each project, so pricing depends on the scope, level of customization, and overall goals. Read more about our pricing

Yes! We offer Canva-ready brand kits that are affordable and easy to use. Perfect for small businesses who want a professional look without the cost of custom design. See brand kits here

Yes. While DESAINZ works with clients internationally, every project is built around your specific business, audience, and local market.

For Calgary-based businesses, this includes understanding your industry, competitors, and how your brand should position itself locally. Working across different markets also brings a broader perspective, helping create brands that feel both relevant and competitive in Calgary.

The process at DESAINZ is designed to be simple, clear, and organized from the start.

It begins with a short intake form where you share details about your business, goals, and what you’re looking to create. This helps ensure every project starts with the right direction and understanding.

Once the project scope is confirmed, a 50% deposit is required to begin. A simple agreement is also provided to outline the scope, timeline, and deliverables, so everything is clear before moving forward.

From there, the process moves into concept development, design, and refinement, with clear communication at each stage. You’ll have the opportunity to review and provide feedback before finalizing the work.

Once everything is approved, the remaining balance is due. Final files are then delivered and ready for use across your business.

All payments are non-refundable, as time and work are allocated to each project from the beginning. The goal is to keep the process smooth, collaborative, and aligned with your goals.